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Terms of Service

The guidelines, responsibilities, and rights that keep the Wanderlust community safe, respectful, and empowered to explore the world.

Effective date: 14 May 2024
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Our promise to travelers

We designed these Terms to balance innovation with accountability. Here is what you can expect when you use Wanderlust.

  • Transparent Policies

    Clear language, timely updates, and access to the full history of changes so you always know how your data is used.

  • Secure Experiences

    Enterprise-grade safeguards protect your personal information and payment details every step of the way.

  • Traveler Support

    Dedicated specialists are on hand to help resolve account or booking issues whenever you need assistance.

How to use these Terms

This document outlines your rights and responsibilities. Use the table of contents to navigate directly to the sections that matter most for your travel planning, account management, or business partnerships.

1. Introduction

WanderlustApp.io (the "Service") is operated by Wanderlust Inc. (the "Company"). The Service helps travelers research destinations, build itineraries, and manage their trips.

By accessing or using the Service you agree to these Terms of Service (the "Agreement"). The Agreement applies to both visitors and registered users, and incorporates our Privacy Policy by reference.

2. Changes to this Agreement

We may update these Terms to reflect operational, legal, or regulatory changes. If we make material updates we will provide reasonable notice through the Service or by email.

Continued use of the Service following the effective date of an update constitutes acceptance of the revised Terms. The "Last updated" date above reflects the most recent revision.

3. Account Eligibility

You must be at least 16 years old to create an account. By registering you confirm that you have the legal capacity to enter into this Agreement and that any information you provide is accurate and complete.

If you create an account on behalf of a company or organization, you represent that you are authorized to bind that entity and grant us the permissions described in these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with this Agreement. You may not:

  • Violate any applicable laws, regulations, or travel advisories.
  • Infringe upon the rights of others, including privacy, intellectual property, or contractual rights.
  • Upload harmful code, attempt to gain unauthorized access, or disrupt the integrity or performance of the Service.
  • Post content that is fraudulent, misleading, or discriminatory, or that promotes unsafe or illegal activity.

5. User Content

The Service may allow you to post reviews, itineraries, photos, or other materials ("User Content"). You retain ownership of your User Content while granting the Company a worldwide, royalty-free license to use, host, reproduce, modify, and display it for the operation and promotion of the Service.

You are solely responsible for your User Content. You confirm that you have all necessary rights to share it and that it does not violate any law, contractual obligation, or third-party right.

6. Payments and Subscriptions

Certain features may require payment of fees. Pricing, billing cycles, and renewal terms will be presented at the point of purchase. Unless otherwise stated, subscriptions automatically renew until cancelled.

By providing a payment method you authorize us to charge all applicable fees. You may cancel paid services at any time through your account settings; cancellations take effect at the end of the current billing cycle.

7. Third-Party Services

The Service integrates maps, booking tools, and other services provided by third parties. Your use of those services is governed by the respective providers' terms and policies.

We are not responsible for the content, availability, or performance of third-party services. Inclusion of any link does not imply endorsement or affiliation.

8. Termination

We may suspend or terminate your access to the Service at any time if we reasonably believe that you have violated these Terms, pose a security risk, or create liability for the Company or other users.

You may terminate this Agreement at any time by deleting your account and ceasing all use of the Service. Certain provisions, including ownership, indemnification, and limitations of liability, survive termination.

9. Disclaimers and Limitation of Liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, the Company and its affiliates will not be liable for indirect, incidental, or consequential damages, or for lost profits, revenues, or data, arising from your use of the Service.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, excluding conflict of law principles. Any dispute will be resolved exclusively in the state or federal courts located in San Francisco County, California.

Before initiating formal proceedings, please contact us so we can attempt to resolve the matter informally. We aim to respond to dispute notices within 30 days.

11. Contact Us

Questions about these Terms or the Service can be sent to legal@wanderlustapp.io or mailed to Wanderlust Inc., 100 Market Street, Suite 500, San Francisco, CA 94105, USA.

Partnering with businesses and creators

Wanderlust works with tourism boards, airlines, content creators, and local guides. If you collaborate with us, additional partner terms may apply. Reach out to our partnerships team to learn more about co-marketing and data integration opportunities.

Email partnerships

Have feedback?

We review our Terms on a regular cadence and rely on community input to keep them relevant. Let us know if anything is unclear so we can continue to improve the Wanderlust experience.

Share suggestions inside the app under Settings > Legal or email legal@wanderlustapp.io.

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